Quick help thanks to Smart Glasses

Remote service saves time and costs

Many problems can now be solved remotely quickly. This is what we at UNICOR have also focused on. With our innovative QSERF concept, we control you audio-visually directly to the cause of the error in the machine. This can be done quickly and time-savingly via video call and using our Smart Glasses. You have your hands free and follow the instructions of our specialists in real time. In this way, we avoid misunderstandings in communication and time-consuming e-mail and telephone communication. Unnecessarily long downtimes of the production line are thus avoided.

Another advantage is documentation. All actions performed are recorded and documented in reporting form. All information exchanged is available at any time in the account set up specifically for you.
In addition to fault analysis, QSERF also provides process, maintenance and individual training.

Feel free to contact us!

Remote Customer Support